Enabling Great Service
Make Mews the preferred choice for any space provider worldwide, driving great customer experiences
We founded Mews in 2012 because, as hoteliers ourselves, the open PMS we needed for our properties didn’t exist and we were tearing our hair out in frustration with the usual hotel software suspects.
So we started building our own PMS with the ambitious dream of engineering a slick and cloud-based platform that actually worked and could usher our properties into the future.
Fast forward to a year later and the Commander PMS was finally ready and we switched on our first hotel at the award-winning Emblem hotel in our home town of Prague…
It quickly became clear that we had hit a nerve in the industry and requests for demos of our PMS started arriving thick and fast at our tiny windowless office of just 5 people. It turned out hotels across the Czech Republic were, just like we were, desperate for a dynamic and open system with easy and affordable access to any integration, that was fully mobile-optimised, that had an integrated payment solution, that featured online check-in and that allowed guests to directly connect to staff via their own devices.
Suddenly, our hoteliers’ businesses were unleashed – costs and inefficiencies tumbled, bookings and revenue climbed, the need for staff training was drastically reduced and guests became inspired and empowered. But it didn’t stop there, soon we had expanded across Europe and beyond..
Today, we have offices around the world with a team of over 180 people and are helping revolutionise the hospitality industry in more than 40 countries. Hundreds of properties, from hotels to hostels to campsites, are plugging in Mews software and finally getting access to a world of apps and automation without all those old frustrations. Oh, and, we are only just getting started…
- Pavla, Finance Director
- Jan, Community Manager
- Honza, CTO
- Marta, Account Manager
- Adam, Product Manager