Ostello Bello’s Chief Communication Officer, Michele Azzoni, on saying goodbye to lost revenues and using the Mews Merchant to reduce human error…
A revenue manager’s role is like playing financial Tetris in that you are trying to smooth out your inventory, leave no inventory free across any bed category (this will ensure people get rates and availability returned when searching 4 or more nights), knowing when to sell a bed as a bed category, keep enough rooms for the groups department, group together bed bookings to ensure rooms stay on sale…the list goes on!
We see the wave of professionalisation of Airbnbs upon us, and while these would-be micro-hoteliers look to get their heads around the complexities of brand-building and local regulation, we look to hosteliers as those who will ultimately provide the world with brands that offer a full breadth of management – cooperation with local landlords, Airbnbs, dorms, rooms, apartments, beds, and also (in the future) co-working spaces and unorthodox meeting rooms.
The success of AirBnB lies in its ability to connect modern travellers with locals, create great local experiences, and an amazing smooth online experience. Hostels share a lot of these elements, but lack in technology..
At Mews, we have developed the Mews Commander App which works alongside our PMS solution to further increase the productivity of the Housekeeping department. Getting rooms inspected faster, allows guests to access their rooms earlier… resulting in happier guests.