New

  • Added an option to the channel manager integration settings which allows you to choose how reservation modifications are handled when the original reservation cannot be found. If enabled, the modification triggers the automatic creation of a new reservation; if not, your property will receive an email informing you of the modification so that the reservation can be manually created.

Improved

  • Updated Navigator to only request personal information from the required number of companions, as specified by your legal environment.

Fixed

  • Fixed a bug that prevented non-admin users from taking payments with the Payworks terminal.
  • Fixed a bug that allowed users without the Manage Companies privilege to create companies via the search bar.
10 October 2018

We improved how the system handles stay product orders by removing the option to specify date of consumption when adding products that are charged per night. We also updated Schengen legal environments that don't require passport information from EU citizens, so the system no longer requires passports from EU citizens of non-Schengen countries.

 

Improved

  • Improved the logic used when adding products to a reservation so that date of consumption cannot be specified for products charged  per night or per person per night.
  • Updated all Schengen legal environments that don't require passport information from EU citizens, so the system no longer requires passports from EU citizens of non-Schengen countries.
  • Added terminal information to the Payment Report, allowing you to easily identify which terminal was used to take a payment.

Fixed

  • Fixed a bug that prevented users from overriding future rates on the Rate Management screen.
  • Fixed a bug that prevented arrival and departure data from being displayed in the Occupancy widget.
  • Fixed a bug that prevented the system from automatically settling bills for group reservations.    

Improved

  • Updated Operator so that guests with unsettled balances can check in when their balance is connected to a future reservation.
3 October 2018

We introduced the Payworks terminal integration for select countries, so you can manually charge guests using a physical terminal that is directly connected to your Merchant account. We also improved the process for adding credit cards, making preauthorizations, and creating payments to be charged either online or via terminal.

New

  • Introduced the Payworks terminal integration for select countries, so you can charge guests at your property using a physical terminal directly connected to your Mews Merchant account. If your property is located in Finland, France, Ireland, the UK, or the USA, complete our sign-up form to order your payment terminals today.
  • Added a new option to your rate group settings. Select this option, and the system will automatically create a task to obtain payment from a guest when settlement is required, such as after a charge fails.

Improved

  • Updated the editable history window to automatically cancel no-shows closer to the end of the window.
  • Improved process for adding credit cards, making preauthorizations, and creating payments to be charged either online or manually via payment terminal.
  • Updated the German legal environment to make guest address a mandatory field and to only require passports from non-Schengen citizens.

Fixed

  • Fixed a bug that prevented users from modifying the arrival or departure date of a reservation.