Back to the
Hospitality Future

About the Summit

Known simply as the ‘TED talks of hospitality tech’, the 2018 edition of Back to the Hospitality Future was a day packed with heated and engaging discussions and keynotes featuring some of the most experienced entrepreneurs, influential leaders and thinkers from across hospitality and beyond.
This one’s for any hotelier hungry to learn about the innovative solutions and ideas that can genuinely transform a property, as well as for those keen to stay abreast of what’s on the horizon in our rapidly changing industry.

Who was there

Who was there

Tech vs Tech

What new technologies can we really use in hospitality? We invited some key figures from hospitality and beyond to tell us which tech trends they’ve harnessed and what they think lies ahead…
Spotlight on blockchain
An introduction to what3words

The Future of Payments

We discussed the state of play of the payment space with Stripe and iZettle and whether hospitality is keeping pace with technology…
Fraud in hospitality
The Uberisation of payments

Future of payments


Some of the hottest startups in the hospitality tech space pitched to the panel and crowd on how they are revolutionising the guest experience and transforming the operations of properties.
Quicktext vs GuestRevu vs Duetto
Lightspeed vs Oaky vs Pace
Hotelchamp vs Myhotelshop vs Atomize

The Power of Power BI

Microsoft are helping hoteliers transform their businesses with groundbreaking business analytics solution Power BI as their renaissance under Satya Nadella continues.

The Power of Power BI

Transforming business analytics for hoteliers
Microsoft Power BI demo wows


Zapier | Automate your property with the right integrations
Intercom | The importance of customer conversations

The Customer Journey

We delved into the future of that moment a guest books to pre-trip, on-trip and post-trip.

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