PMS

​A Painless PMS Switch – Dream or Reality?

We estimate that 90% of the hospitality industry today is locked into legacy PMS solutions. One of the major reasons why these hoteliers do not migrate to something more modern, is the fear of change and the potential downside of the switch not bringing substantial improvements and cost savings.

Sales

7 Ways How Hotels Can Instantly Improve Sales by Cleverly Using their Guest Data

When I first started in a commercial role in hotels about 10 years ago, I remember the data-gaps in our knowledge, based on which we had to make serious business decisions. Some of the interesting things I remember that came up from our PMS reports…