Opinion/Editorial

7 Changes to Make an Instant Improvement Across Every Department

Since we’re hoteliers, we wanted to design our PMS in a way that it would not only be a partner for your operational flow, but utilising the power of a connected data infrastructure, becoming also a partner for your business analysis…

Sales

The Hidden Rising Costs of OTAs

Hotels are paying the price for inadequate security, and largely further enriching the OTAs in the process. We would like to expose one of their latest endeavors which has raised commission costs by 2% for hotels accepting Virtual Credit Cards.

Sales

7 Ways How Hotels Can Instantly Improve Sales by Cleverly Using their Guest Data

When I first started in a commercial role in hotels about 10 years ago, I remember the data-gaps in our knowledge, based on which we had to make serious business decisions. Some of the interesting things I remember that came up from our PMS reports…