Opinion/Editorial

7 Changes to Make an Instant Improvement Across Every Department

Since we’re hoteliers, we wanted to design our PMS in a way that it would not only be a partner for your operational flow, but utilising the power of a connected data infrastructure, becoming also a partner for your business analysis…

Revenue Management

Overcoming the Challenges of Revenue Management in Hostels

A revenue manager’s role is like playing financial Tetris in that you are trying to smooth out your inventory, leave no inventory free across any bed category (this will ensure people get rates and availability returned when searching 4 or more nights), knowing when to sell a bed as a bed category, keep enough rooms for the groups department, group together bed bookings to ensure rooms stay on sale…the list goes on! 

Hostels

Hostels – Social, Young and Surprisingly Low Tech

The success of AirBnB lies in its ability to connect modern travellers with locals, create great local experiences, and an amazing smooth online experience. Hostels share a lot of these elements, but lack in technology..

Sales

7 Ways How Hotels Can Instantly Improve Sales by Cleverly Using their Guest Data

When I first started in a commercial role in hotels about 10 years ago, I remember the data-gaps in our knowledge, based on which we had to make serious business decisions. Some of the interesting things I remember that came up from our PMS reports…